Terms of Service

Terms and conditions for using Bobcat Medical

Last updated: February 2025

Welcome to Bobcat Medical. These Terms of Service ("Terms") govern your access to and use of our website at bobcatmedicastore.com (the "Site") and any orders you place with us. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site to: (a) violate any law or regulation; (b) infringe the rights of others; (c) transmit harmful or malicious code; (d) attempt to gain unauthorized access to our systems or other users' accounts; or (e) interfere with or disrupt the Site or our services. We reserve the right to suspend or terminate access for conduct we believe violates these Terms or is harmful to others or us.

2. Products and Orders

We strive to display our products and pricing accurately. We reserve the right to correct errors, limit quantities, and refuse or cancel orders (including after acceptance) in the event of pricing or availability errors, suspected fraud, or for other reasons consistent with good faith business practice. If your order is cancelled after payment, we will refund the amount paid.

All orders are subject to acceptance and availability. We will send an order confirmation by email; that email is our acceptance of your order. We do not guarantee that all products shown are in stock at all times.

3. Pricing and Payment

Prices are in U.S. dollars and do not include applicable taxes or shipping unless stated. You are responsible for any sales tax, VAT, or other taxes that apply to your order. We accept the payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use it. We use third-party payment processors; their terms may also apply.

4. Shipping and Delivery

Shipping times and costs are estimates and may vary. We are not responsible for delays caused by carriers or events outside our control. Risk of loss and title for items pass to you upon delivery to the carrier. If your order is lost or damaged in transit, please contact us and we will work with you and the carrier to resolve the issue in accordance with our policies.

5. Returns and Refunds

Our return and refund policy is described on the Site (e.g., on product or checkout pages or in a dedicated returns section). Please review that policy before purchasing. Returns must comply with the stated conditions (e.g., time frame, condition of product). Refunds will be processed in accordance with our policy and may take several business days to appear on your statement.

6. Intellectual Property

The Site and its content (including text, graphics, logos, images, and software) are owned by Bobcat Medical or our licensors and are protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written permission. "Bobcat Medical" and related marks are our trademarks.

7. Disclaimer of Warranties

The Site and our products are provided "as is" and "as available." We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Our products are intended for general use as medical accessories; they are not medical devices and are not intended to diagnose, treat, or prevent any medical condition. Always follow applicable professional and safety guidelines.

8. Limitation of Liability

To the maximum extent permitted by law, Bobcat Medical and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising from your use of the Site or products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Site or products shall not exceed the amount you paid to us for the relevant order in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations; in such cases, our liability will be limited to the greatest extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless Bobcat Medical and its owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any dispute arising from these Terms or the Site shall be resolved in the state or federal courts located in Sacramento County, California, and you consent to the personal jurisdiction of such courts.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Your continued use of the Site or our services after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically. If you do not agree to the new Terms, you should stop using the Site.

12. Contact Us

For questions about these Terms of Service, please contact us:

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